Shipping Policy

Thank you for shopping with Knight Ease ! We want your new nightwear to reach you as quickly and smoothly as possible. Please review our shipping practices and estimated delivery times below.

1. Order Processing Time

• All orders are processed within 4 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a separate notification email with tracking details once your order has shipped.

• Note: During high-volume periods like holidays or major sales, processing times may experience slight delays. We will notify you directly if there is a significant delay in shipping your order.

2. Domestic Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following options:

• Standard Shipping: Rs 200– Estimated delivery in [e.g., 3-5 business days].

• Express Shipping: Rs 500– Estimated delivery in [e.g., 1-2 business days].

3. International Shipping

• International Rates: Calculated at checkout based on your location and chosen delivery speed. Estimated delivery is typically [e.g., 8-15 business days].

• Customs, Duties, and Taxes: Knight Ease is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (including tariffs, duties, and local taxes).

4. Order Tracking

When your order leaves our warehouse, you will receive an email notification containing a tracking number. Please allow up to 48 hours for the tracking information to update in the carrier's system.

5. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us immediately at [Your Support Email] with your order number. If the item is damaged, please include a photo of the item and the packaging. We handle these situations on a case-by-case basis and will work with you to find a fast, satisfactory solution.